Privacy Policy

1. Introduction

Saurav Lal ("I," "me," or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website or engage my services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use my services.

2. Information I Collect

2.1 Personal Information You Provide

I may collect personal information that you voluntarily provide when you:

• Contact me via email or contact forms
• Engage my services for a project
• Subscribe to newsletters or updates
• Participate in surveys or provide feedback

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Project requirements and specifications
• Payment information (processed securely via third-party payment processors)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit my website, certain information is automatically collected, including:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on pages)
• IP address and general location data
• Referral source (how you found my website)

This information is collected through analytics services like Vercel Analytics and Speed Insights to improve website performance and user experience.

3. How I Use Your Information

I use the information I collect for the following purposes:

• To communicate with you about projects, inquiries, and service-related matters
• To provide, maintain, and improve my services
• To process payments and fulfill contracts
• To send project updates, invoices, and important notices
• To analyze website usage and improve user experience
• To respond to your questions and provide customer support
• To comply with legal obligations and protect my rights

4. Information Sharing and Disclosure

I do not sell, trade, or rent your personal information to third parties. I may share your information only in the following circumstances:

4.1 Third-Party Service Providers

I may share information with trusted third-party service providers who assist in:

• Payment Processing: Third-party payment processors (for secure payment transactions)
• Analytics: Vercel Analytics and Speed Insights (for website performance monitoring)
• Hosting: Vercel or other hosting providers (for website infrastructure)
• Email Services: Email service providers (for communications)

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

I may disclose your information if required to do so by law or in response to:

• Legal processes (court orders, subpoenas)
• Government requests
• Protection of my rights, privacy, safety, or property
• Investigation of fraud or security issues

4.3 Business Transfers

In the event of a business sale, merger, or acquisition, your information may be transferred as part of that transaction. You will be notified of any such change.

5. Data Security

I implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Secure payment processing (PCI DSS compliant payment processors)
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.

6. Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods include:

• Project-related data: Duration of project plus 3 years for records and warranty
• Communication records: Up to 5 years for business and legal purposes
• Payment records: As required by tax and financial regulations
• Analytics data: Typically aggregated and anonymized after collection

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information I hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your information to another service

To exercise any of these rights, please contact me at neohbz@gmail.com. I will respond to your request within a reasonable timeframe as required by applicable law.

8. Cookies and Tracking Technologies

My website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device.

Types of cookies used:

• Essential cookies: Required for website functionality
• Analytics cookies: Used to understand how visitors interact with the website
• Performance cookies: Help improve website speed and performance

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

9. Third-Party Links

My website may contain links to third-party websites (e.g., social media profiles, client websites, portfolio examples). I am not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

My services are not directed to individuals under the age of 18. I do not knowingly collect personal information from children. If I become aware that I have collected information from a child, I will take steps to delete it promptly.

11. International Data Transfers

Your information is primarily stored and processed in India. If you are accessing my website or services from outside India, please be aware that your information may be transferred to, stored, and processed in India where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.

Material changes will be communicated via email to active clients or through a prominent notice on the website. Continued use of my services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact:

Saurav Lal
Email: neohbz@gmail.com
See Contact page for additional contact information.